Effective Date: April 07, 2026
OnePali, LLC (also referred to as “OnePali,” “us” or “we”) is a wholly owned subsidiary of PaliRoots, LLC. We largely work with non-profits to develop platforms allowing those non-profits to solicit donations for their charitable causes (the “Platforms”). Our work, and the various tools we use to support that work are hereinafter referred to collectively as the “Service(s).”
We take your privacy and information very seriously. To that end, we have this Privacy Policy to advise you of our rules on handling the information we receive connected to the Services. By accessing and using the Services of OnePali you acknowledge you read and agree to our Privacy Policy. If you do not agree to abide by this Privacy Policy, please immediately exit the Site and stop using the Services. Please also review our Terms of Service as these also dictate how you may use our Services. The Services include, but are not necessarily limited to, operating the website found at https://onepali.app/ (also referred to below as the “Site” or “Website”) and our mobile application(s), including but not necessarily limited to the One Pali App (the “App(s)”).
This Privacy Policy is effective as of the effective date noted above and will remain in effect until we change it. We reserve the right to change this Privacy Policy at any time and will post changes to this policy on our Site. You should check this policy periodically as its terms may change from time to time. If you continue to use the Services, that means you acknowledge and agree to the modified policy.
If you are located in the European Union, you may have rights under GDPR, which will be outlined in this policy. In addition, this policy will outline what Personal Information is collected by OnePali, as well as how that data is used.
Finally, OnePali’s app-based Services, including but not limited to the OnePali app, are provided as a platform by OnePali, LLC for the benefit of non-profit entities. However, OnePali LLC has equal access and control of information submitted to those Platforms. By using OnePali’s app-based services, you are interacting directly with both OnePali, LLC and the relevant non-profit using the Platform(s) provided by OnePali, LLC. To understand the data protection practices of non-profit organizations using the OnePali app platform and how they impact you, please review their respective privacy policies as well. These privacy policies will generally be available through the relevant app Platform(s) for that non-profit organization. OnePali, LLC is not responsible for the privacy practices of entities OnePali provides Services to.
You will find the following information in this policy:
What Personal Information is Collected by OnePali Through Non-Platform Services and How it Is Used
What Personal Information is Collected by OnePali Through the OnePali Platforms and How it Is Used
Sources of Personal Information
Sensitive Information Collection and Use Practices
Data Retention and Security Practices
How Policy Changes Will be Communicated
Children’s Privacy Practices
Your Rights Under GDPR
Legal Basis for Processing Personal Information under GDPR
How to Contact Us
This section explains how OnePali will use, disclose, exchange, or transfer the Personal Information you provide on this website or that we collect through other means. OnePali collects Personal Information through 1) your interactions with OnePali, including our website and Apps; 2) as shared with us by third parties; and 3), as shared with us by our Service Providers (also referred to as “processors” under some privacy laws).
For a further summary of how we use information collected through this website, please see the detailed list of categories of Personal Information and how we use it below.
To clearly explain how and why your Personal Information is collected and used, OnePali has created the list of collected Personal Information found below. OnePali does not sell or disclose any of your Personal Information to any third party.
While not the exclusive source of Personal Information, OnePali generally receives information directly from you when you interact with us by doing things like using our websites, the websites of our parent company PaliRoots, through mobile and desktop applications (other than the Platform(s)) which provide non-browser-based interaction between you and our websites, when you interact with our advertising and applications on third-party websites and services where those advertisements or applications include links to our Services, or signing up for our email lists. For more information, please see the Sources of Information section below.
The following section explains the categories of Personal Information collected by OnePali, the purpose for collection and the categories of service providers processing the information on OnePali's behalf.
Identifiers and Personal Information Categories.
What We Collect: OnePali collects the following identifiers from users of our non-App Services: First and last names, email addresses, phone numbers, addresses including state, province, ZIP codes, city and address numbers, and IP addresses.
What We Do With It: Information collected from you in this manner is collected for purposes of operating and providing our Services. It is also used to allow us to provide you with products or services your request from us, notify you about changes to our services, help us learn more about your shopping preferences, allow you to participate in interactive features of our Services, respond to inquiries, to communicate with you, for analytics and internal marketing purposes, for fraud prevention, to provide you with information, products or services you request from us, or to fulfill any other purpose for which you provide that information. This information is used to provide any expected Services.
Internet or Similar Network Activity
What We Collect: OnePali collects the following personal information categories from the internet or similar network activity from users of our non-App services: Analytics related to your use of our website such as traffic data, location data, logs and other communication data, and what resources you access and use on the Services.
What We Do With It: This information is collected to assist in using our Services. It is also used with our analytics platforms to help improve the Service, store information about your preferences, speed up your searches, recognize when you return to the website, and for internal marketing purposes. This information is also used to respond to inquiries and for fraud prevention.
Communications Directly to OnePali
What We Collect: OnePali collects the following personal information categories when users of our non-App Services communicate directly with us: responses to surveys you choose to interact with and records and copies of your correspondence if you contact us.
What We Do With It: This information is collected to provide any Services you may request, for analytics purposes, to improve your interaction with the website and for internal marketing purposes. This information is also used to respond to your inquiries and for fraud prevention.
Commercial Information
What We Collect: OnePali collects the following personal information categories related to commercial information from users of our non-App Services: information regarding purchase histories and purchase tendencies regarding our non-App Services.
What We Do With It: This information is collected for analytics purposes, to improve your interaction with the website and for internal marketing purposes. This information is also used to respond to your inquiries and for fraud prevention.
Equipment Information
What We Collect: OnePali collects the following personal information categories related to equipment information from users of our non-App Services: the type of mobile device you use, the IP address of your device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
What We Do With It: This information is collected for analytics purposes, to improve your interaction with the website and for internal marketing purposes. This information is also used to respond to your inquiries and for fraud prevention.
We will never sell or otherwise provide your information to unaffiliated third parties without your prior consent. We may disclose information when legally compelled to do so, when we, in good faith, believe that the law requires it, or for the protection of our legal rights.
OnePali may aggregate information about you and other individuals together so that the information does not identify you personally. OnePali may use information in these forms for any legitimate business purpose, including for research and analysis, administration of services, advertising and promotional purposes.
OnePali uses Service Providers to assist with analytics, search engine optimization, managing logistics, accessibility, communications, and marketing purposes. OnePali may share your Personal Information with these Service Providers to assist with the purposes outlined in this Privacy Policy.
We may further disclose your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the OnePali’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the OnePali about our users is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.
We may collect data necessary to process your payment if you make donations through our Services, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by our payment provider, e.g. Stripe or ApplePay. You may find their privacy notice link(s) here: https://stripe.com/privacy, https://www.apple.com/legal/privacy/data/en/apple-pay/.
To clearly explain how and why your Personal Information is collected and used through OnePali Platforms such as the One Pali App, OnePali has created the list of collected Personal Information found below. OnePali does not sell or disclose any of your Personal Information to any third party. The following section explains the categories of Personal Information collected by OnePali Apps such as One Pali, the purpose for collection and the categories of service providers processing the information on OnePali's behalf.
Identifiers and Personal Information Categories.
What We Collect: OnePali collects the following identifiers from users of our Platforms: First and last names, Google account or Apple ID, email addresses, and IP addresses.
What We Do With It: Information collected from you on our Platforms ares collected for purposes of operating those Services. It is also used to allow us to provide Services, respond to inquiries, to communicate with you (for example when you sign up for our newsletter), for analytics and internal marketing purposes, and for fraud prevention.
Internet or Similar Network Activity
What We Collect: OnePali collects the following personal information categories from the internet or similar network activity from users of our Platforms: Analytics related to your use of our App including usage data and marketing attribution.
What We Do With It: This information is collected to assist in using our Services. It is also used with our analytics platforms to help improve the Service and for internal marketing purposes. This information is also used to respond to inquiries and for fraud prevention.
Equipment Information
What We Collect: OnePali collects the following personal information categories related to equipment information from users of our Platforms: the type of mobile device you use, the IP address of your device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
What We Do With It: This information is collected for analytics purposes, to improve your interaction with the app and for internal marketing purposes. This information is also used to respond to your inquiries and for fraud prevention.
We will never sell or otherwise provide your information collected through the Platforms to unaffiliated third parties without your prior consent. By using and providing information to the Platforms, you are providing your information directly to both the non-profit licensing the Platform in question and to OnePali. We may disclose information when legally compelled to do so, when we, in good faith, believe that the law requires it, or for the protection of our legal rights.
OnePali may aggregate information about you and other individuals together so that the information does not identify you personally. OnePali may use information in these forms for any legitimate business purpose, including for research and analysis, administration of services, advertising and promotional purposes.
OnePali uses Service Providers to assist with analytics, search engine optimization, managing logistics, accessibility, communications, and marketing purposes. OnePali may share your Personal Information with these Service Providers to assist with the purposes outlined in this Privacy Policy.
We may further disclose your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the OnePali’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the OnePali about our users is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.
We obtain the personal information listed above from the following categories of sources:
Directly from users of our Services and other consumers. For example, from signing up for a newsletter, forms you complete, donations you make, or in relation to services you receive from us.
Indirectly from users of our Services through usage details we collect. For example, from observing your actions on our Website and Apps through analytics tools.
From third parties such as our business partners and non-profits licensing the Platforms.
In person.
OnePali does not use or disclose any sensitive information on you except to perform services reasonably expected by you, for fraud detection purposes, and to detect security incidents. However, please be aware that, as stated above, both OnePali and non-profits licensing our Platforms process your Personal Information as a controller of that data. Please refer to the Privacy Policies of any non-profit licensing the One Pali Platforms for their practices regarding sensitive information.
Sensitive information is defined by GDPR as Personal Information that reveals any of the following: (1) personal data revealing racial or ethnic origin, (2) political opinions, religious or philosophical beliefs; (3) trade-union membership; (4) genetic data, biometric data processed solely to identify a human being; (5) health-related data; or (6) data concerning a person’s sex life or sexual orientation. As some non-profits licensing the OnePali Platforms may be focused on work that can be interpreted as political, your identity in association with your donation may be considered sensitive information under some privacy laws.
OnePali's Services are hosted in the United States and are governed by United States law. If you are using the Services from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States. The data protection and other laws of the United States might not be as comprehensive or protective of certain rights as those in your country. Under United States law, your information may be subject to access requests from governments, courts, or law enforcement in the United States. By using the Services, you consent to your information being transferred to our facilities and to the facilities of those service providers with whom we share it as described in this Privacy Policy and processed in those facilities.
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Please be aware that, although we endeavor to provide reasonable security for user personal information we process and maintain, no security measures can guarantee absolute safety and prevent all potential security breaches.
Like most websites, OnePali uses cookies for a variety of purposes. This Cookies Policy will explain what cookies are, what we use them for, and how you can opt out of using cookies through your browser.
A cookie is a small piece of data sent from a website (like https://onepali.app/) and stored on your computer by your web browser while you are browsing. Cookies are how websites ‘remember’ information about you in order to properly respond when you access website features. Examples include remembering which pages you visited in the past and authenticating whether you can access certain secure information. Some websites also use cookies for gathering marketing data or other marketing purposes.
By continuing to use the Site, you expressly consent to the use of cookies as described in this Privacy Policy.
We use some Required and Functional Cookies in order to allow our site to operate. These cookies are used for things such as remembering that you’re logged in and are necessary to provide the Services. These cookies can include both permanent and session cookies, and are in general used to improve your experience when interacting with the Site.
We also use Analytics Cookies for analytics purposes. Analytics Cookies are used internally, to help Website operators understand what their users are doing, in order to further customize and develop the Website in the future. They are used to show patterns of access by many users on a site.
Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Pages of our the Website and our e-mails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Pixels used: Facebook, TikTok, Pinterest, Snap, Google Ads / Remarketing pixel, GA4
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Our Service may contain links to other sites. If you click on such a link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any external sites or services.
Once again, the sites those links can take you to have their own separate privacy policies. Although we seek to protect the integrity of our site, we are not liable for the content and activities of those sites. Your visits and access to such websites are at your own risk. Please note that those other sites may send their own cookies to users, collect data, or solicit personal information.
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page or as otherwise required by applicable laws and regulations. These changes are effective immediately, after they are posted on this page.
OnePali Services are not intended for children under 13 years of age. No one under the age of 13 is permitted to provide any personal information to OnePali in any manner. OnePali does not knowingly collect the personal information of individuals under 13 years of age for the general use portions of our Services . If we discover that a child under 13 has provided us with personal information, we immediately delete this from our general purpose OnePali servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Information or is using our Services without your supervision or consent, please contact us so that we can take the necessary actions.
Additionally, if you are located in the European Union (“EU”) or United Kingdom (“UK”), you have the following rights under the General Data Protection Regulation (GDPR) and its UK counterpart (UK-GDPR):
The right to access. You have the right to request copies of your Personal Information. We may charge you a small fee for this service, although we will avoid that if we can.
The right to rectification. You have the right to request that OnePali correct any information you believe is inaccurate, and/or to complete information you believe is incomplete.
The right to erasure. You have the right to request that OnePali erase your Personal Information, unless certain conditions or exemptions apply.
The right to restrict processing. You have the right to request that OnePali restrict the processing of your Personal Information, unless certain conditions or exemptions apply.
The right to object to processing. You have the right to object to OnePali's processing of your Personal Information, unless certain conditions or exemptions apply.
The right to data portability. You have the right to request that OnePali transfer the data that we have collected to another organization, or directly to you, unless certain conditions or exemptions apply.
If you make a request, we will respond within the time legally permitted to us. If you would like to exercise any of these rights, or have any questions, please contact us using the form below.
EU/UK Legal Basis
Where we process the data of an individual subject to GDPR or UK-GDPR, we do so on a number of legal basis. Depending on the type of information processed, our basis for processing can include: (1) your consent; (2) where necessary to perform a contract with you (3) where necessary for legal compliance purposes; (4) where such processing is necessary to protect the vital interests of you or another person; (5) where the processing is necessary to carry out a task of public interest; and (6) where the legitimate interests of OnePali or a third party allow it.
The vast majority of the processing done by OnePali is done for the purpose of providing the Services, by the consent of users, and/or to fulfill legal obligations. The non-profits licensing the One Pali Platforms are also controllers of Personal Information submitted through the Platforms. Please see their privacy policies for their legal basis and practices.
You have the right to complain to your local data protection authority if you are unhappy with our privacy practices.
To ask questions or comment about this privacy policy and our privacy practices, contact us at support@onepali.app.